Consumer health
Vagisil Prohydrate

Starting important conversations for a product that really holds water

THE CHALLENGE

With well-established competitor Replens already dominating the market how could Vagisil launch their first prescription product in a way that put them at the front of busy GP’s minds?

UNRAVELLING THE INSIGHT

  • A staggering 12 million women are suffering in silence because vaginal dryness feels difficult to talk about
  • Feedback from Replens users was that the white, creamy consistency of the product was something they didn’t like about it

How could we make it easy for women and GPs to talk about this debilitating condition and build comprehension quickly about a superior product alternative?

THE STRATEGIC RED THREAD

Show not tell.

Vagisil ProHydrate is uniquely designed to look and feel like the body’s natural moisture so rather than tell GPs that we wanted to let them see and feel for themselves.

To encourage hands-on product play we sent them a water-reactive demo card with messaging that was only revealed once they applied the lubricant to it. Not only did this instantly create deep product comprehension but it served as an engaging way for them to open up conversations with relevant patients.

They were given sample packs to offer for free to any patients they felt might benefit.

WEAVING THE THREAD

All communication continued this empowering and visually informative theme to drive deeper engagement and comprehension about the superior formula offered by Vagisil.

Warm but direct copy helped break down any stigma and offered hope of a symptom-free future for patients.

A STRONG RETURN

The original London pilot was so successful it was rolled out nationwide. GPs feedback was that the campaign prompted more open and inclusive conversations and initial prescription take-up indicates strong product comprehension levels.

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